Baker Communications

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Juniper Networks has established itself as a leading provider of IP backbone solutions.  The company also offers a comprehensive range of integrated security solutions to meet customers’ broad arrays of network security requirements.

Foundry Networks is a leading provider of high-performance enterprise and service provider switching routing, security and application traffic management solutions.  Products include edge and backbone Ethernet switches, Web and content-aware application switches, network-wide security solutions, wireless LAN and access points, wide area access routers and Internet provider edge and service provider core MPLS routers.

To learn more about Foundry Networks, visit the Foundry Networks website.

As a Cisco Premier Certified Partner, Baker offers a team of experienced data and voice experts, including 1 CCIE to deliver Cisco’s Internet Protocol-based (IP) networking solutions.  Cisco provides a broad offering of solutions for transporting data, voice and video within buildings, across campuses, or around the world.

To learn more about Cisco Systems, visit the Cisco Systems website.

Baker Communications relies on leading products to deliver the best fit solution to businesses.  We are proud partners with:

• Cisco Systems
• Foundry Networks
• Microsoft
• Nortel Networks
• Juniper Networks
• ShoreTel

Baker Communications has achieved the highest levels of certification from a large number of different manufacturers.  We are vendor proficient at multiple solutions.  This means that we don’t sell equipment because we are familiar with it, we sell solutions that best fit the clients need.

Certification and expertise set us apart. Baker Communications has:

• More certifications on more leading products than any other provider in our market.
• Uniquely certified experts, including the only person in North America with the highest levels of certification in Nortel, Cisco and Microsoft equipment.

Certification Listing

Cisco - CCDA, CCNA, CCNP, CCIE

Nortel - NCSS, NCSE, NCDS, NCDE, NCTS, NCTE, NCA

Microsoft - MCP, MCSE

Juniper - JNCIA-FWV, JNCIA-ER, JNCIA-WX

Since 1995, Baker Communications, Inc. has worked with clients in the design, development and ongoing support of voice and data solutions that are critical to the success of client organizations.  The company supports its clients from three locations in Iowa and Nebraska and has a total of 45 employees.  In 2006, Baker Communications was acquired by Iowa Telecom (NYSE: IWA).

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Knock down the barriers between voice, e-mail, conferencing, video and instant messaging for streamlined productivity.

Unified Communications (UC) technology enables your company to deliver and receive timely communications, regardless of where the recipient may be physically located.  Employees on the road can receive phone calls, even if the caller dialed the employee’s office phone.  Managers away from an Internet connection can receive audible instant messages or e-mail by phone, or can send e-mail messages using only the spoken word.  Unified Communications reduce latency, manage work and information flow and eliminate dependence on specific devices and media.  With Unified Communications, any form of communication can be received on any communication device.

Unified Messaging (UM) systems are able to receive and process messages from a variety of sources such as e-mail, voice mail and fax, and holds those messages for later retrieval.  When businesses incorporate UM, employees can receive and deliver content in any format to any device from any place.

Need more nimble, flexible and effective communications? Baker Communications certified experts can show you how.

An overview of all available Voice Solutions.  

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The best way to avoid the risk of data and communications loss following a disaster is to co-locate and prevent loss, increase reliability and ensure that your employees are on task and productive as swiftly as possible.

In a terrifying instant, flood, tornado or fire can destroy a business. 9 out of 10 businesses will fail following a total loss of computerized records.  That loss doesn’t ever have to happen.  With co-location services from Iowa Telecom, not only can you ensure that your system is not only digitally, but also physically, backed up off-site in  a heavily secure facility. 

But more than that, co-location ensures that your network has a built-in redundancy, so that even if the primary network becomes inaccessible for any reason, your employees can seemlessly continue working.  So, whether disaster strikes or the primary network goes down for more mundane reasons, Baker Communications will ensure that your business doesn’t just face adversity, but that it continues to grow through it.

Need more nimble, flexible and effective communications? Baker Communications certified experts can show you how.

An overview of all available Network Services.

Harness the power and security of MPLS technology to implement a Virtual Private Network (VPN)  so your employees can work anywhere.

A properly established VPN will make it possible for your employees to remain connected to the company network, no matter where they are.  The best VPN will provide a rapid connection, a replication of the traditional network interface, and unmatched stability and security. 

Baker Communications provides clients with solutions that connect employees painlessly to the VPN but also defend the integrity and privacy of you network. 

Need more nimble, flexible and effective communications? Baker Communications certified experts can show you how.

An overview of all available Network Services.

What is the “right” amount of bandwidth for your business?

The traffic demands and flows of your business are unique.  So is your demand for broadband.  Scalable bandwidth allows you to have access to the right broadband size during peak times and slowdowns, during periods of stability and growth.  Never be without enough broadband and never pay for more than you need. 

Need more nimble, flexible and effective communications? Baker Communications certified experts can show you how.

An overview of all available Network Services.

MultiProtocol Label Switching (MPLS) system can increase performance, but, more significantly, manage communications traffic.

When the network bogs down, do you know why? Do your workarounds populate your network management?  Putting the right MPLS system with traffic engineering will grease the gears of the network, allowing you to manage traffic rather than fighting it.  Baker Communications has an MPLS solution for small, medium and large businesses that takes the struggle out of traffic management.

Need more nimble, flexible and effective communications? Baker Communications certified experts can show you how.

An overview of all available Network Services.

Protect your network services with”Best of Breed” firewall solutions.

What is more important: the color of the box, or what is in the box?  Baker Communications is certified to provide the best solution drawn from a variety of vendors to ensure that your data remains safe, secure and private.  Whether your network incorporates traditional, wireless, mobile or a combination of all three delivery methods, a customized security solution is the only one that will work within your parameters. 

Because it is better to implement security that suits your business than  to modify your business to suit the demands of security, a customized security solution is more important than the color of the box.

Need more nimble, flexible and effective communications? Baker Communications certified experts can show you how.

An overview of all available Data Solutions.

Multiple users connect to a local area network (LAN)  to share printers, scanners and high-speed Internet connections. Wire free.

Wi-Fi is a commonly used wireless network in computer systems which enable connection to the internet or other machines.  Fixed Wireless Data connects two or more buildings together in order to extend or share the network bandwidth without physically wiring the buildings together. Connect a number of wireless LANs to form a Wireless Metropolitan area network through Wi-Max.  If it is necessary for your business to go wireless, in whole or in part, Baker Communications can provide the solution.

Need more nimble, flexible and effective communications? Baker Communications certified experts can show you how.

An overview of all available Data Solutions.

Solutions that exert IP leverage to best meet customized business requirements.  Whether you need to connect offices, buildings, a campus, a city or even industries across the globe, Baker Communications can develop an area network that suits not only where you are, but also what you do.  Every business, large or small has network demands that are unique to their market.  A customized approach to networking will ensure that your business is optimized.

Need more nimble, flexible and effective communications? Baker Communications certified experts can show you how.

An overview of all available Data Solutions.

Using a combination of technologies, voice and data communications can operate within a building, campus or multiple locations worldwide.

The promise of high-quality voice, video, messaging, and data delivered through an IP Communications solution inspires a lot of business leaders.  The challenge is finding the right equipment, the best experts and the most efficient process for implementing an IP Communications solution.

Baker Communications has extensive experience, the highest certifications and the widest selection of equipment available to provide your business an IP Communications solution that connects your employees across a work campus, city or even the world.  Reap the benefits of a bottom line boosted by improved and affordable communications solutions.

Need more nimble, flexible and effective communications? Baker Communications certified experts can show you how.

An overview of all available Data Solutions.

Transform your call center into a contact center by allowing your customers to contact your business using telephone, e-mail or text communications.

Incorporating new channels to your contact center can increase both customer satisfaction and company efficiency.  A large call center with separated call groups can combine those groups while keeping duties separated, but traffic overflow calls during peak times.  Customers appreciate contacting the company on their terms.  Employees appreciate the variety.  Employers reap the benefits of a streamlined operation.

Baker Communications has the certified expertise to design, build and maintain an efficient contact center so that your company can reduce phone calls and increase overall contacts and customer satisfaction.

Need more nimble, flexible and effective communications? Baker Communications certified experts can show you how.

An overview of all available Voice Solutions. 

Maximize and converge your data network with advanced voice services.  A Voice over Internet Protocol (VoIP) system will allow you to transmit voice communication using a data network and IP standards. 

A single converged network can handle voice, video and data traffic simultaneously.  VoIP provides this capability while maintaining a high level of network availability, Quality of Service (QoS) and security.  IP Communications is a very complex technology that requires a thorough understanding of voice and data.  An oversight of the smallest detail could result in a degradation of network and resource performance.  IP Communications should be leveraged in the IT infrastructure of any business in order to maximize the benefits of converged networks.

Baker Communications provides clients with a solution that will accomplish this.  We will provide a solution that will leverage IP where it best meets your business requirements and maximizes your existing hardware investment.  Baker Communications is the leading provider of 3 of the top 4 VoIP manufacturers, including Cisco, Nortel and Shortel.

Need more nimble, flexible and effective communications? Baker Communications certified experts can show you how.

An overview of all available Voice Solutions. 

Traditional Time Division Multiplex (TDM) communications provide quality, reliability and scalability to any enterprise.  From remote and branch office solutions to large campus networks, customers have come to trust and depend on this voice technology for mission critical business needs.  75% of systems sold today use TDM technology.

Baker Communications provides clients with solutions that leverage the benefit of TDM technology while seamlessly incorporating strategic migration plans to move toward more flexible open technologies such as IP communications.

Whether your network serves 5, 50 or more than 500 employees or clients, you have a demand for a robust, evolutionary communications solution that grows and advances as your company does while also incorporating and protecting your existing investment in technology.

Need more nimble, flexible and effective communications? Baker Communications certified experts can show you how.

 An overview of all available Voice Solutions.

Best Fit

Your voice and data network affects your company’s financial performance and competitive position. Your system needs to share information effectively. Baker Communications will provide an affordable, customized solution that fits within your existing IT infrastructure.

Experts

The people of Baker Communications are experts, with certifications and experience to prove it.  When you work with Baker Communications, you will know the project lead by name and will work with him or her directly to ensure your communications needs are met.

Longevity

Baker Communications has been providing customized voice and data solutions for longer than any of its competitors.  Baker has access to the largest network, the widest selection of solutions, the most highly certified staff, and long-standing relationships with our clients.  Your business is in it for the long haul: it makes sense to select a communications partner who is, too.

If you would like to be added to the Baker Communications Event Alert e-mail list, please enter your information below.

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Centralization, Flexibility and Reliability: Baker Provides Communications Overhaul of Leading Rural School System (.PDF Document)

Baker Communications Profile from Des Moines Business Record (.PDF Document)

Des Moines Register Profile of Jeff Drummond, Baker Communications (.PDF Document)

MPLS

MultiProtocol Label Switching (MPLS) system can increase performance, but, more significantly, manage communications traffic.

Scalable Internet Bandwidth

What is the “right” amount of bandwidth for your business?

Managed VPN

Harness the power and security of MPLS technology to implement a Virtual Private Network (VPN)  so your employees can work anywhere.

Co-location / Disaster Recovery

The best way to avoid the risk of data and communications loss following a disaster is to co-locate and prevent loss, increase reliability and ensure that your employees are on task and productive as swiftly as possible.

Data is the bloodstream of business.  Data that circulates efficiently, arrives on time, can be prioritized and acted upon quickly depends on a data solution that fits your business perfectly.  A data solution that overlooks even the slightest detail can result in the degradation of network and resource performance.  That’s why it is important to implement the right solution the first time.

IP Communications

Using a combination of technologies, voice and data communications can operate within a building, campus or multiple locations worldwide.

LAN/WAN Networking

Solutions that exert IP leverage to best meet customized business requirements.

Wireless Networking

Multiple users connect to a local area network (LAN) without the need for wires, to share printers, scanners and high-speed Internet connections.

Security Solutions

Protect your network services with”Best of Breed” firewall solutions.

Business depends on the human voice.  Consistant, reliable and advanced communications with employees, partners, vendors and customers is critical.  Many businesses have employees conducting business at all hours, using home, wireless and office phones.  The right equipment can instantly increase your productivity and affordably grow your business.  We provide the equipment, installation, training and maintenance service.

Traditional Voice Systems

Traditional Time Division Multiplex (TDM) communications provide quality, reliability and scalability to any enterprise.

Voice Over Internet Protocol (VoIP)

Maximize and converge your data network with advanced voice services.  A Voice over Internet Protocol (VoIP) system will allow you to transmit voice communication using a data network and IP standards. 

Contact Center Solutions

Transform your call center into a contact center by allowing your customers to contact your business using telephone, e-mail or text communications.

Unified Communications (UC)/Unified Messaging (UM)

Knock down the barriers between voice, e-mail, conferencing, video and instant messaging for streamlined productivity.

Baker Communications

Baker Communications is the leading provider of voice and data equipment solutions in the Midwest, specializing in supporting a client’s entire communications environment.  Baker develops, installs and provides ongoing support for voice and data networking projects for companies of all sizes and technology demands.  By integrating several industry-leading communications products with unmatched technical and customer support, Baker has expanded its services and is now one of the longest-standing companies of its kind throughout Iowa and Nebraska.

Since 1995, Baker Communications, Inc. has worked with clients in the design, development and ongoing support of voice and data solutions that are critical to the success of client organizations.  The company supports its clients from three locations in Iowa and Nebraska and has a total of 45 employees.  In 2006, Baker Communications was acquired by Iowa Telecom (NYSE: IWA).

Certifications

Baker Communications has achieved the highest levels of certification from a large number of different manufacturers.  We are vendor proficient at multiple solutions.  This means that we don’t sell equipment because we are familiar with it, we sell solutions that best fit the client’s need.

Certification and expertise set us apart. Baker Communications has:

• More certifications on more leading products than any other provider in our market.
• Uniquely certified experts, including the only person in North America with the highest levels
  • of certification in Nortel, Cisco and Microsoft equipment.

We have multiple certifications with each of the following companies:

• Cisco          [CCDA, CCNA, CCNP, CCIE]
• Nortel        [NCSS, NCSE, NCDS, NCDE, NCTS, NCTE, NCA]
• Microsoft   [MCP, MCSE]
• Juniper       [JNCIA-FWV, JNCIA-ER, JNCIA-WX]